Fabric: It is not completely uncommon for custom prints to arrive with very small flaws. Mossy Grove Cloth will do its best to make its members aware of any flaws prior to sending out orders, but there may be certain flaws that are too small to catch when cutting a large amount of orders. In the event that this should happen our experts will determine if there will be a replacement or a partial refund depending on the flaw and whether it renders the fabric mostly unusable. Please note that issues such as smudging or defects along the selvage do not constitute a flaw. Any flaw that can be covered by a quarter per yard of fabric will not be considered refundable. Washing or otherwise altering the fabric in any way (e.g., cutting, sewing, marking, etc.) the fabric prior to discussing the flaws with an admin voids any flaw policy. Members must contact an admin with seven (7) days of receiving their fabric to disclose any flaws; the flaw policy is void as of day eight. Also, please be aware that slight fading of natural fiber fabrics after washing is not a flaw and you will not be issued a refund for this. We cannot control how you choose to wash your fabric and are therefore not responsible for the outcome of your wash routine. Slight color variations from the stock photos can happen sometimes. I run small batches for faster turn around times, but this means there is a higher probability that fabric prints can differ slightly. This is not uncommon, and is not considered a flaw. There will be variations due to the nature of printing. They will not be exact. MGC still does their best to keep the prints as similar as they can.

Refunds will not be given after washing and shrinking occurs.

Handmade Items: All items are made by hand and will naturally vary slightly. Any items made with custom printed fabrics are subject to the fabric policy above. Custom Printed Fabrics can vary in color, brightness and/or contrast to a previous print. Occasionally some prints will have very small issues that do not affect the overall print, such as a small ink dot or two, this can be normal with any type of printing.

 All items are inspected before they are shipped out. Should an issue be found on a handmade item after it is received, you must contact an admin within 7 days, and you may receive a replacement or partial refund. If the item was damaged after the package was received or worn before contacting an admin, the return policy is void.

All Orders: Each customer will have 7 days to inspect their order to insure quality is to their satisfaction. If you happen to find any flaws or have other concerns, we ask that you please contact our admin team on our Facebook page so we may discuss the issue, and possibly replace or issue partial/full refunds. Any issues or problems with your order that is addressed after the 7 days is not eligible for replacement or refunds. Any issues need to be addressed before washing, cutting, wearing, or altering the item in any way. No refunds or replacements will be given at anytime after the item has been altered from its original condition.

Mossy Grove Cloth is not responsible if your order is damaged in anyway during shipping. We do everything we can to securely package your order to ensure it arrives to you undamaged. Please remember that Mossy Grove Cloth does not control the postal system and is not responsible for packages once they are shipped. This includes undelivered packages. Once your package shows movement we can not be responsible for the condition it arrives or the time frame it takes to reach you.